Email etiquette

January 2014

As head of Harvard Effective Altruistm I’ve recently started to send a lot more email than I previously did. So I’ve picked up some interesting pieces of email etiquette that I didn’t previously know (i.e., beyond the obvious ones):

I’m sure there are other ones that I’m missing. Suggestions?

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Aaron Gertler

Useful post! One simple but oft-forgotten (even by me) piece of etiquette is to begin and end messages with what you expect them to give you, whether that’s a link, an attachment, a time/date/location, or a confirmation. (Preferably, this will also be in bold, but that may be too aggressive for some.) Otherwise, “automatic reply” mode sets in and it takes forever for people to get what they want.